Who Controls Your Personal Data?

Pavgi Limited is the data controller for all personal information collected and processed through our services and website.

If you have any questions about how we handle your personal data, you can contact us at:
Unit A, 41 Markfield Road, Tottenham, N15 4QA
Email: info@pavgi.co.uk

What Information Do We Collect?

We collect your personal information to provide, improve, and personalise our products and services. This includes data from cookies and device identifiers when you browse our site.

Why and How Do We Use Your Information?

We process your personal data for the following purposes:

  • Order Fulfilment & Customer Service: To process and deliver your orders, communicate with you, and manage returns or support. (Legal basis: contract performance)
  • Service Improvement: To fix errors, enhance functionality, and improve your experience. (Legal basis: consent, contract, or legitimate interest)
  • Personalisation & Recommendations: To tailor product suggestions, content, and promotions to your preferences. (Legal basis: consent or legitimate interest)
  • Legal Compliance: To meet legal obligations such as tax or regulatory requirements.
  • Marketing & Advertising: To send offers and show relevant ads. (Legal basis: consent or legitimate interest)
  • Fraud Prevention: To protect against fraud and ensure the safety of our platform and users.
  • Specific Consent-Based Activities: Where required, we may ask for your consent to use your data for specific purposes. You can withdraw consent anytime.

Cookies & Tracking Technologies

We use cookies to improve site performance and personalise your experience.

  • Essential Cookies: Enable core website functions like secure login and cart use.
  • Analytics Cookies: Help us understand how visitors use the site.
  • Functionality Cookies: Remember your settings and preferences.
  • Targeting Cookies: Track your visit and interactions to show relevant ads.

You can manage cookie preferences via your browser settings.

Third-Party Services

We work with trusted third-party providers for services such as payment processing, delivery, marketing, analytics, and customer support. These partners only access data necessary to perform their services and must handle your data in accordance with this Privacy Policy and the law.

Business Transfers

If Pavgi Limited is involved in a sale, merger, or acquisition, customer data may be transferred as part of that transaction, always in accordance with existing privacy commitments.

Legal Compliance & Protection

We may share personal data if required by law, to enforce our terms, or protect our users and business from fraud or harm.

How Do We Protect Your Information?

We take security seriously and use strong safeguards to protect your data:

  • Secure data encryption during transmission.
  • Compliance with PCI DSS for payment data.
  • Verified identity checks before sharing personal info.
  • Data is retained for a maximum of 2 years unless legally required otherwise.

Your Data Protection Rights

You have the following rights under data protection law:

  • Access – Request copies of your data.
  • Rectification – Request corrections to inaccurate or incomplete data.
  • Erasure – Request deletion in certain cases.
  • Restriction – Request limitation of processing in specific situations.
  • Objection – Object to certain uses of your data.
  • Portability – Ask to transfer your data to another provider or yourself.

There is no fee for making a request, and we will respond within one month.
To exercise your rights, contact us at:
Pavgi Limited, Unit A, 41 Markfield Road, Tottenham, N15 4QA

How to Make a Complaint

If you’re concerned about how we use your personal information, you can contact us directly:
Pavgi Limited, Unit A, 41 Markfield Road, Tottenham, N15 4QA